Exterior view of Hotel Heutaler Hof in the snow.
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Frequently asked questions

FAQ General
FAQ Culinary
FAQ Wellness
FAQ Bathing pond
FAQ Archery
FAQ Seminars
FAQ Hiking & Biking

Use of the entire archery range is included in the room rate and is possible at any time without restriction or registration. The 3D archery course is reserved exclusively for our hotel guests.

Trials courses with Manfred are available on request and subject to availability. The course is suitable for participants from the age of eight, provided the children already have the necessary motor skills.

Per person € 39,- / 1 hour course incl. equipment and course fee

From four persons per person €29,- / 1 hour course incl. equipment and course fee

Rental equipment (consisting of bow, arrows and protectors) is available at the hotel.

The rates at a glance:

Hotel guests:
Adults € 14,- p.p. / 2 hours
Children € 10,- p.p. / 2 hours
Loss of arrows € 8,- each

External guests:
Adults € 28,- p.p. / 2 hours
Children € 20,- p.p. / 2 hours
Loss of arrows € 8,- each

Bow rental opening hours for external guests:
10.00 to 12.00
15.00 to 17.00

Day tickets for the training ground and Atrium with your own equipment are available.

The rates at a glance:
Adults €14.00 p.p. / 2 hours
Children €10.00 p.p. / 2 hours

The field course comprises 10 targets and is only accessible after the meadow has been mown in late summer.

Our 3D archery course is reserved exclusively for our hotel guests. The archery course is located in open terrain. It is only accessible with good footwear. Sure-footedness and off-road mobility are required. There are no backstops, so the archery course is only suitable for experienced archers.

The archery facilities are open from mid-May to mid-October (no winter operation). During this time, hotel guests can use the facility at any time without restriction.

Opening hours for external guests:
Tuesday to Sunday / 10.00 to 18.00

As long as the pond is not frozen over, there are no restricted bathing times. Bathing is prohibited in winter (when it is frozen).

Sunbeds are available at the pond - shade is provided at the pond by surrounding vegetation.

Please understand, that dogs are not allowed in the bathing pond area. If your pet wants to refresh himself, the nearby mountain stream is the perfect place to do so.

There is a separate area for non-swimmers such as children with a water depth of up to 40cm.

In summer, the water heats up relatively quickly which sums up for bathing temperatures of approx. 20°C to 25°C. In spring and autumn the water is correspondingly colder.

Bathing is prohibited as soon as the pond freezes over.

up to 1 month before arrival free of charge
1 month to 2 weeks before arrival 50% of the total package price
2 weeks to 1 week before arrival 70% of the total package price
in the last week before arrival, late arrival and early departure 100% of the total package price.
This regulation also applies to late arrivals, early departures and non-arrivals.
The costs are calculated from the total package price.

To avoid cancellation costs, we recommend that you take out travel cancellation insurance.

Check-in from 15.00
Check-out until 11.00

Pick-up from the railway station in Bad Reichenhall or from Salzburg Airport is possible (taxi company). We can also pick you up in Unken if you arrive by public transport (bus stop Unken town centre) – we charge EUR 20.00 for the Unken - Heutal shuttle service.

Please note that we are closed on Mondays (restaurant closed from 11.00 am). We will prepare an envelope with keys and information for your self-check-in.

In the event of early departure, 100% of the offer price will be charged.

You are welcome to use your room after 11.00 a.m. - subject to availability, possible on request for a surcharge of 50% of the daily rate.

Our rooms are all equipped with shower and WC, flat-screen TV with radio, safe, hairdryer and WiFi. Most with balcony. All rooms, the restaurant and the entire interior of the hotel are non-smoking areas.

During your stay your room will be cleaned daily - except Mondays.

Your well-behaved pet may accompany you on your holidays, please bring its own bed/blanket, paw cloths, bowl liner and food bowls.

Pet rate per day (without food)
up to 15 kg EUR 15.00 / from 15 kg EUR 20.00

We have a limited number of rooms that can be booked with pets. Unfortunately, the suites cannot be booked with pets. The number of pets staying with us at the same time is limited.
Out of consideration for other guests, pets are not allowed to lie/sleep in the beds or on upholstered furniture. Damage to furniture and heavy soiling will be charged. We ask you to report this yourself. In most cases, damage will be covered by your own liability insurance.

The prices are shown in the online booking tool and are valid for the number of persons stated plus the applicable local tax (currently EUR 1.75 per person and per night from 15 years of age). We always offer the best price for direct bookings!

Discounts for children (in parents' room/family room)
- Cot / extra bed per night EUR 10.00
- up to 3 (2.9) years free of charge without cot/extra bed
- up to 10 (9.9) years 50% on the adult price incl. breakfast
- up to 14 (13.9) years 25% on the adult price incl. breakfast
The children's prices are calculated automatically in the booking tool.

Single room charge in a double room Naturidyll Classic EUR 18.00, in higher categories we charge 70% of the price for double occupancy.

Summer booking bonus for a stay of at least seven nights, you will receive EUR 60.00 on the total bill for the double room - will be automatically deducted in the booking tool.

Group booking discount if there are more than ten participants, you can stay already for two nights at a lower rate, as the short stay surcharge does not apply.

We usually charge EUR 200.00 as a deposit per booked room (payable upon receipt of the booking confirmation).

The total bill must be paid in cash or by card on the day of departure at the latest.

After receiving the booking confirmation, you can also transfer the invoice amount in advance to the account listed below (stating the booking number and your name):
Heutaler Hof GmbH
Raiffeisenbank Unken
IBAN: AT32 3506 6000 0002 7730
BIC: RVSAAT2S066

The terms and conditions for the Austrian hotel industry apply.
Price changes, typing errors and mistakes excepted.

Small, rustic sauna area in the basement of the hotel (Finnish sauna 90°C, steam bath, foot basin, seating area), outdoor sauna by the bathing pond, hot tub heated with wood from our forest (for an extra charge).

14.30 bis 17.30
Please book in advance, heating up takes about half an hour.

A private evening sauna is available from 20.30 to 22.00 for an additional charge.

An original bathing experience for up to six people - for an extra charge (EUR 60.00).
Registration the day before, entry from 17.00.

Rental fee per stay EUR 7,00

Our half-board is bookable from three nights and for children aged ten and over. For younger children, we recommend bed and breakfast and ordering from the menu in the evening.

In the summer season, we serve our half-board from Tuesday to Sunday (closed on Mondays from 11.00 am). The half-board on Mondays will of course be credited to your total bill. We also serve breakfast on Mondays as usual.

In the winter season evenings our restaurant is open daily for our hotel guests.

Summer season
Tuesday to Sunday (closed on Mondays)
open from 11.30 to 22.00
warm kitchen:
11.30 to 14.00
18.00 to 20.00
afternoon menu with cakes and snacks in between

Winter season
open from 18.00 to 22.00
warm kitchen 18.00 to 20.00

In the evening we ask external guests (summer and winter) to make a reservation at +4365898220.

In order to make your holiday as smooth as possible, please inform us of any allergies or intolerances (e.g. down allergy) prior to arrival. Unfortunately, vegan and gluten-free half board is currently not possible.
Please note that we generally cannot offer 100% gluten-free but only low-gluten cuisine, as contamination can never be ruled out.

Our hotel offers 26 rooms and suites, which are available for single or double occupancy for groups or companies. Exclusive use of the rooms and the entire hotel grounds is available on request.

The seminar room package includes the provision of the room and seminar drinks. We will be happy to prepare an offer for individual catering during breaks. We also offer lunch, afternoon snacks and dinner (à la carte or set menu) in our restaurant.

The Zirbenstube is equipped with high-speed internet, TV incl. HDMI connection, flipchart, whiteboard and screen.

Sometimes the best ideas need a change of scenery. The clear mountain air and our wonderful natural idyll bring new inspiration. We are happy to prepare a workation offer for your employees. Individually or for a small team.

  • Daily available tour advice so that you can discover the most beautiful places
  • Information about cabins and refreshment stops
  • Free hiking maps
  • Timetables for local public transport
  • Current weather data
  • Hiking library and information centre with selected literature on hiking and nature, compiled by the bookshop freytag & berndt
  • Storage and drying facilities for your equipment
  • Lockable bike cellar
  • Shoe dryer, shoe and bike washing station
  • Packed lunch (on request, for a fee)
  • Hiking poles and rucksack rental (for a fee)
  • Rental mountain bikes (for a fee)
  • Tools for minor repairs
  • Martin’s Bikeshop – professional bike partner for rental and equipment in Unken
  • E-bike charging station at the hotel